Client Reviews
First-time buyers, homeowners refinancing, families weighing a reverse mortgage, and the real estate agents who send them — in their own words.
“There’s no one better in the hill country.”
In Their Own Words
Nothing here is edited for length or polish. Some are a paragraph, some are a sentence. They cover home purchases, refinances, and reverse mortgages, and a few come from real estate agents who worked alongside Chet on a deal.
★★★★★
If I could give Chet 10 stars, I would. He got us out of a huge mess with the finance company provided by the builder. We were literally about to lose financing because of an employment issue. I was told by the builder’s financier that there were no remedies to the issues that arose. With that being said, we just moved into our new home two weeks ago. This was all because of Chet. Chet from the bottom of my family’s heart and my own, THANK YOU. We could not have done it without you.
★★★★★
Chet’s the best mortgage broker that I’ve ever worked with, and I couldn’t recommend him enough. There’s no one better in the hill country. I struggled with the decision to either utilize a local broker or a direct lender for my home loan and am very happy I went with Chet. He made the application process very smooth and even negotiated an interest rate so low that the closer at the title company said it was the best he’d seen that month after dozens of closings. A great guy and very professional. Thanks, Chet.
★★★★★
Chet Hearn is by far the best mortgage advisor that we have ever had the pleasure to do business. He is very knowledgeable in his field but also got to know us on a more personal level therefore knowing our specific needs. Chet answered his phone every time we called then immediately addressed our concerns or questions. We got no run around with Chet only straight honest answers. We highly recommend him for all your mortgage needs.
★★★★★
Chet was affable and knowledgeable. If he wasn’t sure of the answer to some question we asked (and we asked some that were not covered by all the paperwork), he found somebody who did know the answer and let us know. He was quick to get all the information together for us; there was no long waiting. While we decided the reverse mortgage was not what we needed at this time, if our situation changes and we do want to revisit, we will certainly call Chet.
★★★★★
The process of applying for a reverse mortgage was a humiliating and seemingly never-ending series of “what next?” Mr. Hearn was always readily available to reassure me and help me move to and through each hurdle. He is very knowledgeable, effectively anticipated what might happen through each stage, and helped me anticipate and address each new step in this process. His obvious knowledge and experience helped keep me informed and able to walk through this process: I knew I could get straight forward and accurate explanation and guidance to this crazy process. I am very grateful.
★★★★★
We are so appreciative of Chet Hearn’s knowledge and guidance during what could be unknown territory for some homeowners like us. Chet kept us in the know at all times and was available to answer any questions we had. If he did not have the answer on hand, he found the right person to ask as soon as possible and got back to us. He never left us hanging or in doubt. The small issues that came up rarely ever made a speed bump for us — he took care of what he could and then explained the process to us clearly and succinctly. We are so appreciative of his help!
★★★★★
I found Chet online and was so happy with him. I didn’t know where to start, but he did. He gave me a name of a realtor which I didn’t have. He helped me many times trying to figure out how to do forms & requests from the mortgage company. I would not have my home if it wasn’t for him. He was excellent, if there was a 10 star he’d have it.
★★★★★
Chet your service is unsurpassed. You always answer your phone (even when in the hospital). We had some challenges in this crazy market of 2021 but you hung in there with us and were Johnny on the spot every time we needed you. I can’t recommend your services strongly enough for anyone needing a mortgage broker. Simply outstanding!! Thank you!!
★★★★★
Chet was amazing from start to finish. He is very responsive, professional and kind. He went above and beyond to help me and my children get a loan and into our home. I have already recommended him to someone and will continue to refer people to him in the future.
★★★★★
Chet thank you for taking such good care of us through this long process. You made sure we were aware of those things that would be a benefit to us, knowing you were not going to benefit any further from it. Your advice was sage and your voice always kind through my many questions. We appreciate all of your hard work.
★★★★★
I worked with Chet when my client used him as a lender when purchasing a home. Several issues came up during the process, and Chet helped to guide both me and my client through the issues and to keep the deal moving forward. He went above and beyond and was always very prompt in answering my phone calls, texts, or emails. I will definitely refer more of my clients to Chet!
★★★★★
Chet is the best! From the first call with him he started working and the man does not stop till the deal is done. I mean we talked week days, nights and weekends to get the clients closed and they feel he is so helpful in every step of the process. I’m so happy to be working with Chet as your future is brighter with him onboard!
★★★★★
Chet does a really good job helping clients to find and close on homes. He’s very knowledgeable about the process and helps to make the process as smooth as possible.
★★★★★
Chet Hearn certainly put the leg work in and knew his stuff. With his wealth of wisdom & experience he answered all our questions & he got to work fast on every challenge that came up so there was no delay. I will recommend him to friends & family. We did an FHA loan which required the seller to bring the house up to code before we could close. It was very complicated going back and forth.
★★★★★
Mr. Hearn was very professional in handling our refinancing of our home. He continued to give us accurate and updated information. It was a pleasure to work with a caring professional.
★★★★★
I would recommend Chet to anyone in need of a mortgage or refinancing. His knowledge and experience made it easy. Thank you Chet!!
★★★★★
Professional, persistent and creative service is Chet’s brand.
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